Indeed, this is the primary giveaway that the call is a scam. ![]() Westby, for her part, contacted the real Apple Support Center, who told her that Apple had not contacted her and that Apple would never contact someone unsolicited. The message said she needed to call a 1-866 number before doing anything else with her phone.” A phone call to the 1-866 number, according to Krebs, mimicked the Apple support call center, along with an automated welcome and estimated wait times. ![]() In a more detailed accounting of the scam, “Krebs On Security” reported the case of Jody Westby, CEO of Global Cyber Risk LLC, who “received an automated call on her iPhone warning that multiple servers containing Apple user IDs had been compromised. Indeed, several Facebook users reported similar instances of this scam in February and March 2019:
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